Utility Bill Payment Options

For proper credit to your account, please mark your 8-digit account number on your payment remittance, including the 3 digits after the decimal. (i.e. 98765.000)

In Person

Payments are accepted at the Clerk's Office during normal business hours. A 24-hr drop box is also available and is located just outside the entrance to Village Hall. Payments received in the evening after close will be applied the next business day.

By Mail

For efficiency, the Village utilizes our bank's lockbox service to process payments by mail. Please mail your check and remittance stub to:

Village of Menomonee Falls Utilities
P.O. Box 8794
Carol Stream, IL 60197-8794

Electronic Payments

The Village partnered with Payment Service Network (PSN) to accept electronic utility payments. PSN charges a convenience fee for their service.


  • $1.10 for eChecks (payments from checking or savings)
  • 2.9% for credit cards (payments under $100 will also incur a $0.50 fee)

Pay Online 

Computer Image Link Opens in new window View your bill and pay online via Payment Service Network.

Mobile Payments

Smart Phone Image Download the "PSN Payments" app (requires an active Payment Service Network online profile, see above)  

Pay by Phone

Phone Image Call the PSN automated payment system at 877-885-7968