- Home
- Government
- Departments
- Utilities
- Utility Bill Payment Options
Utility Bill Payment
Utility Bill Information
For proper credit to your account, please mark your 8-digit account number on your payment remittance, including the 3 digits after the decimal. (i.e. 98765.000)
Payment Options
Online
The Village has partnered with Point & Pay, LLC to accept online utility payments. You are able to conveniently view your bills, make one-time payments as well as setup an account for automatic/recurring payments, go paperless and much more. Credit card payments are subject to convenience fees found in the fee table below. Pay Utility Bill Online.
In Person
Payments of cash, check or credit card are accepted at the Village Clerks office during normal business hours. Credit card payments are subject to convenience fees found in the fee table below.
Drop Box
A 24 hour drop box is available and located just outside the main (west) entrance to Village Hall. Payments received in the evening after close will be applied the next business day. Please include the bill/remittance stub with your check.
By Mail
For efficiency, the Village utilizes our bank's lockbox service to process payments by mail. Please mail your check and bill/remittance stub to:
Village of Menomonee Falls Utilities
P.O. Box 8794
Carol Stream, IL 60197-8794
By Phone
The Village has partnered with Point & Pay, LLC to accept utility payments over the phone. Credit card payments and electronic check payments are subject to convenience fees found in the fee table below. To make a payment over the phone, please call (877) 738-3161.
Mobile
Currently there is no mobile app.
Convenience Fees
Electronic Payment Type | Convenience Fee |
Credit Card / Debit Card | 2.9% with a minimum charge of $1.50 |
Electronic Check up to $10,000 | Flat fee of $1.50 |
Electronic Check over $10,000 | Flat fee of $10.00 |
Tutorials
Videos
Point & Pay: BillPay - How Customers Use The System Through BS&A
Point & Pay: BillPay - BS&A Log In
Point & Pay: BillPay - BS&A Set Up Recurring Payments