Office Operations Unit

Overview

The Office Operations Unit provides support to the Business Office of the Menomonee Falls Police Department.

The unit is presently staffed with a supervisor and 10 police support specialists. The Business Office is open 24 hours a day.

Some services available at the Business Office window include:

• Paying a Menomonee Falls parking citation, traffic citation or warrant
  • Make a payment here
• Purchasing a copy of a crash report
  • Open records request (PDF)
• Requesting to file a report with a police officer
• Purchasing a hunting license 
  • Hunting Permit Application (PDF)
• Process residential/business alarm permit applications and alarm billing invoices 
  • Alarm permit application (PDF)

Duties

Duties of a Police Support Specialist include, but are not limited to:

• Processing reports for each incident in which an officer is involved
• Forward cases to the District Attorney's office
• Producing department directives and general orders
• Update records in nation-wide database for missing persons, stolen items, wanted subjects, etc.
• Monitor alarms throughout the village and surveillance cameras.
• Providing clerical support to the Department
• Receive and route calls for police and fire service
• Enter and maintain quality control of the records management system

They efficiently do their part in the law enforcement process while serving in a vital supporting role behind the badge.