Overview
The Office Operations Unit provides support to the Business Office of the Menomonee Falls Police Department.
The business office is staffed with a supervisor and 9 police support specialists. Beginning March 23, 2025, lobby hours will be Monday - Friday 7:00 a.m. - 11:00 p.m. The business office will be closed weekends and holidays.
If you require a police response, there is a call box in the vestibule to contact the Waukesha County Dispatcher who will put you in touch with an officer. Business transactions outside of our listed hours should be conducted during business office hours or online.
Some services available at the Business Office window include:
- Paying a Menomonee Falls parking citation, traffic citation or warrant
- Purchasing a copy of a crash report
- Requesting to file a report with a police officer
- Purchasing a hunting license
- Process residential/business alarm permit applications and alarm billing invoices
Duties
Duties of a Police Support Specialist include, but are not limited to:
- Processing reports for each incident in which an officer is involved
- Forward cases to the District Attorney's office
- Producing department directives and general orders
- Update records in nation-wide database for missing persons, stolen items, wanted subjects, etc.
- Monitor alarms throughout the village and surveillance cameras.
- Providing clerical support to the Department
- Receive and route calls for police and fire service
- Enter and maintain quality control of the records management system
They efficiently do their part in the law enforcement process while serving in a vital supporting role behind the badge.