Office Operations Unit

Overview

Records Desk Opens in new windowThe Office Operations Unit provides support to the Business Office of the Menomonee Falls Police Department.

The unit is presently staffed with a supervisor and 10 police support specialists. The Business Office is open 24 hours a day.

Some services available at the Business Office window include:

Duties

Woman looking at computer Opens in new windowDuties of a Police Support Specialist include, but are not limited to:

  • Processing reports for each incident in which an officer is involved
  • Forward cases to the District Attorney's office
  • Producing department directives and general orders
  • Update records in nation-wide database for missing persons, stolen items, wanted subjects, etc.
  • Monitor alarms throughout the village and surveillance cameras.
  • Providing clerical support to the Department
  • Receive and route calls for police and fire service
  • Enter and maintain quality control of the records management system

They efficiently do their part in the law enforcement process while serving in a vital supporting role behind the badge.