Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Call our Community Development Department at (262) 532-4270.
Call our Community Development Department at (262) 532-4270.
Visit the Waukesha County Register of Deeds website where you can do an online search for property tax bill information among other data, by entering part of an address or the tax key of the property
The property owner is fully responsible for maintaining adequate sewage flow to and through the sewer lateral, from the property structure to and into the village sewer main. When failure or stoppage of a sewer lateral occurs, village crews will respond only to check the sewer main to verify that the main is open and sewage is flowing. If the sewer main is found to be clear, it is the responsibility of the property owner to call a licensed plumber or drain cleaning service to correct the problem.
If you experience a sewer backup, call the Sewer Utility at (262)532-4850 or the Department of Public Works at (262) 532-4200. Please call the Menomonee Falls Police Department at (262) 532-1700 if the emergency occurs after 3:30 p.m. on weekdays, Saturdays, Sundays, or holidays. We will dispatch a maintenance crew to your address to determine if the stoppage is in the Village main or your sewer lateral. If the Village main is found to be clear, it is the responsibility of the property owner to call a plumber or sewer / drain cleaning service to correct the problem. The property owner is responsible for maintaining adequate flow to and through the sewer lateral from the property structure to and into the Village sewer main. If the blockage is in the Village main, we will fix it as quickly as possible and keep you informed of what is being done.
A sewer backup can lead to disease, destruction of your valuables, damage to your house, and electrical malfunctions. Prompt cleanup of affected property can help minimize the inconvenience and damage. You should immediately arrange for the cleanup of your property:
Milwaukee Metropolitan Sewerage District (MMSD) is a regional government agency that provides water reclamation and flood management services for about 1.1 million people in 28 communities in the Greater Milwaukee Area.
If you notice a foreign substance flowing into a storm drain inlet, please call the Sewer Utility at (262)532-4850 or the Department of Public Works at (262)532-4200. Please call the Menomonee Falls Police Department at (262)532-1700 should the emergency occur after 3:30 p.m. on weekdays, Saturdays, Sundays, or holidays.
Information regarding Utility Bill information and payment options can be found here.
Any updates to your Utility Billing Address can be made by filling out a Utility Billing Address Change Form. All forms are submitted to the Utilities Department which can also be reached at utilities@menomonee-falls.org or (262) 532-4800.
Please report the problem and location of a malfunctioning street light to the Public Works Department between the hours of 7:00 a.m. and 3:30 p.m. Contact them by phone at (262)-532-4700 or complete this online report.
The street sweeping is done to clear debris left by winter snowplowing, to keep storm drains free of obstruction, and to help prevent pollutants from entering the drainage system. The sweeping is not intended to remove leaves placed in the street by property owners. Leaves from private properties should be mulched and left on the lawn, or bagged and taken to the Orchard Ridge Landfill with a yard waste permit.
Areas of the village with curb and gutter are swept on a regular basis as time and weather permit.
During an extreme rain event, inlets can become plugged with debris. Public Works crews are often sent to clear these obstructions when they become aware of them, but they cannot clear all inlets at the same time. To protect your property against flooding, consider checking an inlet that is near your house and keep it clear of debris with a shovel or rake if you can do so safely. Do not venture into the road to clear an inlet or wade through deep or murky water. If you cannot safely clear the debris, please contact the Public Works Department at (262) 532-4700.
An Erosion Control Permit can be filled out online and submitted to the Engineering & Development Department.
Please report the problem and location of a malfunctioning street light or traffic light to the Public Works Department. Contact DPW by phone at (262)-532-4700 between the hours of 7:00 a.m. and 3:30 p.m. or complete this online report.
There are hundreds of miles of roadside ditches throughout the village. Due to time constraints, we act on a complaint basis only, unless the highway patrol determines that a problem is severe enough for immediate action. Those deemed higher priority will be completed first. Filing a complaint does not guaranty your ditch will be re-graded by the village if the Engineering Department does not deem it necessary.
After reporting the drainage problem, an inspection by staff will be conducted. If it is determined that temporary yard flooding during severe storm events is occurring without residual problems, no further action will be taken. Temporary storm water detention in yards and ditches is desirable to help prevent flooding further downstream by moving excess runoff through the area in a slower manner.
Neighbor’s Downspout
The Village of Menomonee Falls does not have an ordinance requiring that downspouts be located a certain distance from the property line. We would like to see down spouts no closer than 5-10 feet from the lot line if possible. We encourage the property owner to protect their property with a properly graded swale, leading to an acceptable area. Property owners can contact the Engineering Department to see what would be acceptable. Downspouts or swale will not be accepted in cases where the run-off would adversely impact village property up to and including sidewalks and roads.
Neighbor’s Sump Pump
All sump pumps installed for the purpose of discharging clear waters from foundation drains and ground infiltration, and where the building is not serviced by a storm sewer shall either discharge into a conduit leading to a drainage ditch or shall discharge onto the ground at least three feet out from the building and one foot above the permanent grade. The sump discharge pipe shall be to the front of the building except where a public drainage ditch, street or drainage easement is on another side of the property, it may be located on that side of the building at least three feet from the corner of the building and be located in such a manner that the drainage shall be across the owner’s property toward a street or drainage easement so as not to run on adjacent properties, or to create a nuisance. Sec. 18-329(d)
Menomonee Falls has five parks with areas to be reserved. Two shelters at Rotary Park, one band shell and field area at Village Park, two shelters at Willowood Park, 50-person capacity facility at Mill Pond Park, and four sheltered sites at Oakwood Park. You must be a Menomonee Falls resident or a company in the falls to reserve a site. For more information or to reserve a shelter call (262) 532-4200, or visit the Clerks Office. Credit card, cash, and check are accepted.
To rent a meeting space or shelter at Old Falls Village Park, go to Old Falls Village Park for more information.
The village maintains one ice rink from late December - February, depending on weather conditions. Due to weather and rink conditions, it is recommended that you visit the rink or call the Village Parks Department at (262) 532-4200 to check ice conditions or closures. Additional updates may be available on the Ice Rink page of the Village's website. The rink is located in Riverside Park. There are no warming devices at the rink and outdoor lighting is limited. Evening skating is not recommended. Hockey is allowed on the east half of the Riverside Park rink.
Yes, Menomonee Falls has a small and large dog park area in Menomonee Park on Townline Rd.
Many of our parks and parkways are dog friendly in Menomonee Falls when a dog is on a leash.
Always dial 9-1-1 for emergencies. Emergency calls are to report a fire, a crime in-progress, a breathing problem, a poisoning, a major accident, a drowning, a stabbing or shooting, or any life-threatening situation.
Non-Emergency calls are made to report a minor accident, barking dogs, a burglarized property, a theft, power outages during a storm, someone selling drugs, loud parties, weather or road conditions, and runaways. These cases call (262)446-5070.
Requests for information, police reports, fingerprint services, etc. can be directed to the Business Office at (262)532-8700
Parking for over 30 minutes on any public street or public parking lot is prohibited between the hours of 2:00 a.m. and 6:00 a.m.
Temporary night parking permission is granted for one or two nights to those persons with legitimate reasons to have their vehicles on the street during restricted night parking enforcement., except during designated holidays. Temporary parking permission will be denied if requests exceed 2-3 in a 30 day period, at which time a monthly permit should be purchased. Call the Police Department business office for overnight parking permission. 262-532-8700
Parking permits are $20.00 a month.
Copies of police reports/records can be obtained during regular office hours at the Menomonee Falls Police Department Business Office. There is a charge of $0.25 per page. A copy of a crash report may also be obtained from the Wisconsin Department of Transportation website https://app.wi.gov/crashreports. You must have the document number assigned to the crash report in order to retrieve a copy of the accident.
Payments for citations can be made at the Menomonee Falls Municipal Court (1st floor of Village Hall across from the Village Board Room), at the Police Department or online via the following link:
Paying Forfeitures
Yes, an alarm permit is required for residential or business alarms.
Do we require reporting on use of extensive use of force?
We have a strong policy on use of force. Use of force is documented and then reviewed through the chain of command, to include up to the chief. We review to ensure there are no patterns, abuse, or changes in policy or training that need to take place. This includes anytime an officer points a gun at anyone. A report with total numbers and break down of categories is given yearly to the Police and Fire Commission (PFC), as well as a report listing any complaints or internal investigations and the outcomes.
What is your stance on chokeholds?
The MFPD does not teach or condone chokeholds. Our curriculum on Defense and Arrest Tactics (DAAT) comes from the State of Wisconsin Law Enforcement Standards Board (LESB) and it is not taught to any officer trained in Wisconsin.
What are the consequences for excessive use of force?
If we believe the actions are criminal, we will bring in an outside entity like the sheriff’s department to investigate for possible criminal charges. An internal investigation will also be done to determine what policy violations have occurred. Discipline and/or remedial training will be given out accordingly, taking into account the officer’s past history, mitigating circumstances, egregiousness the use of force, etc. Any discipline is corresponded to the PFC and becomes a permanent part of an officer’s file. Discipline is progressive, but can be very aggressive for repeated offenses.
Does MFPD have body cameras?
Currently we only have dash cameras in the patrol squads. Body cameras are extremely expensive to maintain, store footage, and labor intensive to respond to open records requests. It also raises concerns for citizens when officers respond to private residences. Body cameras are not good when officers are dealing with a combative person. The view tends to get blocked. Squad cameras serve the purpose in our size community.
What is the culture of the MFPD regarding accountability?
The MFPD stresses professionalism, courtesy, and respect in all citizens we come in contact with. Officers who witness violations of the use of force or any policy and fail to intervene, will also come under investigation and be subject to discipline. Everyone has to do their part.
What resources does the MFPD have for dealing with people in mental crisis?
MFPD is the only PD in Waukesha County to have all of our officers Crisis Intervention Trained (CIT). This 40 hours of training teaches officers about different mental health issues, resources available, and de-escalation skills. Many of the officers, including our School Resource Officers have additional CIT for juveniles. Furthermore, all of our officers are trained to administer Naloxone in the event of an opioid overdose. After that occurs we call the Waukesha County mobile crisis team to do an assessment of the individual to ensure their safety. CIT includes training on dementia and autism. We recognize that it is important to understand the differences and get people the proper help whenever possible.
What other types of training do officers receive?
All officers are required to complete 24 hours of training each year to maintain certification. In addition, officers need to qualify yearly with their firearms to show proficiency. MFPD is a highly trained agency with most officers receiving many more hours than the minimum. In-service training of 24 hours is given by WCTC and dependent on current trends. We also give additional training within the department when needed which has been topics like generational differences to how to run new computer programs. Upon hiring new officers, they are trained in anti-harassment/discrimination. All Wisconsin trained officers receive cultural competence training in the recruit academy. This includes implicit bias, civil rights violations, hate crimes, and diversity self-assessment. In addition, when policy issues or refreshers need to be given, supervisors can give those updates at the daily briefings before officer hit the streets.
Yes, the noise ordinance applies to any time of day or night.
Fingerprint services are temporarily suspended as of July 11, 2022.
Yes, it is unlawful for any person under the age of 17 to congregate, loiter, wander, stroll, stand, or play in or upon any public place within the Village of Menomonee Falls either on foot or in a vehicle being driven or parked between the hours of 11:00 p.m. and 5:00 a.m., unless accompanied by a parent or guardian.
Drivers must stop on the street or highway 20 feet or more from any school bus that has stopped and is flashing red warning lights.
General Rules for Outdoor Burning
Cooking Fires in Grills
Yard Waste Fires
Recreational Fires
Burning Prohibition
Outdoor fires will be prohibited when atmospheric conditions such as high winds or local circumstances such as drought make outdoor burning hazardous.
Complaints
Any report that the smoke or heat created by a fire is an annoyance, discomfort or safety hazard to the neighborhood or the traveling public will be investigated by the fire department.
To report a violation of the Village of Menomonee Falls Open Burning Ordinance, call 262-446-5070. (You may request to remain anonymous)
Fires that are determined to be an annoyance or safety hazard will be ordered extinguished and/or extinguished by the fire department.
Violations
Fires that are determined to be in violation of the village of Menomonee Falls Open Burning Ordinance (Section 46-58) will be ordered extinguished and/or extinguished by the fire department.
Click here for a printable Outdoor Burning flyer.
The Menomonee Falls Fire Department bills for ambulance treatment and transport and for certain on-scene care.
The billing rates are set by local ordinance which also defines separate resident and non-resident rates.
A copy of the rates is available at: Menomonee Falls Emergency Medical Services Fees
If you have any questions regarding your ambulance bill please contact our billing company at the following number:
EMS | MC
PO Box 457
Wheeling, IL 60090
Phone: (877) 809-0042
Yes, we’d be happy to help!
If you have purchased a Smoke or CO Detector and need guidance or help with the installation please contact us to set up an appointment.
There is no charge for this service.
You can reach us at fire@menomonee-falls.org or (262) 532-8803.
(Sorry, but we currently do not have a supply of free Smoke and CO Detectors)
Please submit the report requests to the Menomonee Falls Fire Department by US mail at W140 N7501 Lilly Road Menomonee Falls, WI 53051 or by email at fire@menomonee-falls.org.
We can also be reached at (262) 532-8808 or by fax at (262) 532-8829.
Sorry, but the Menomonee Falls Fire Department does not check booster or car seats.
Safe Kids Southeast Wisconsin may be conducting booster and car seat check at events in our area.
Please see their website at Safe Kids Southeast Wisconsin or call them at (414) 231-4894.
The Menomonee Falls Fire Department does not collect old or unused medications, however there is a permanent collection box at the Menomonee Falls Police Department.
Other permanent sites can be found at: Dose of Reality: Permanent Drug Drop Boxes | Wisconsin Department of Health Services
Medications are also collected during the twice a year drug take back days sponsored by The U.S. Drug Enforcement Administration and Wisconsin Department of Justice. More information can be found at: Dose of Reality: Drug Take Back Day | Wisconsin Department of Health Services
Please submit the records requests to the Menomonee Falls Fire Department via US mail at W140 N7501 Lilly Road Menomonee Falls, WI 53051 or by email at fire@menomonee-falls.org.
We have full incident data from 2002 to date and limited incident response information from 1980-2001.
We do not maintain petroleum storage tank, spill or hazardous materials storage records.
Tank records are available on the State of Wisconsin Tank Database website.
Spill records available on the WI DNR Bureau for Remediation and Redevelopment Tracking System (BRRTS) website.
If you have a question that is not answered here, please contact us by:
State law requires the operator of a vehicle involved in a reportable crash, by the quickest means of communication; give notice of such crash to law enforcement authorities. Reportable crashes are those that originate or terminate on a traffic way, involves at least one motor vehicle, and results in any of the following: injury or fatality of a person, total damage to one person’s property to an apparent extent of $1000 or more, or damage to government-owned property to an apparent extent of $200 or more, except government-owned vehicles, which are $1000.
Effective April 30, 1992: All children under age four must be restrained in an approved child car seat. Safety belt requirements were also extended to apply to children between the ages of 4 to 8 with the use of a child booster seat.
You can pay your citation in full at the court office, then wait the 24-48 hour timeframe for the records to update at DOT, and then reinstate via in-person or on-line at the DOT. There is a reinstatement fee assessed by the DOT. IF you cannot pay the balance in full, you can come to court any Wednesday evening at 6:00 p.m. and speak with the Judge about your situation (financial/suspended driver’s license/payment plan). If the Judge allows a payment plan, he prefers that you put down 1/3 of your total balance due that same night. Wisconsin DOT
Go to the police department and fill out a records request.
Community Service can be performed at any non-profit organization, church, etc. It must be documented and sent to the court on the letterhead of the organization indicating date, type of service, and name and phone number of person who acknowledges that the service was completed.
You must go to the Waukesha County Circuit Court, 515 W. Moreland Blvd, Waukesha, WI 53188, the listed date and time of your citation. You can contact the District Attorney directly at (262) 548-7076.
Applications for permanently disabled parking identification permit applications are available by clicking on the following link:
Parking Identification Cards for individuals with a permanent or temporary disability (this is the type that is hung from the vehicle's mirror) -Disabled parking license plates -U.S. Veteran disabled parking license plates After you complete the required information in the application and have your doctor certify your eligibility, you must send the application form and the appropriate fee directly to the Wisconsin Department of Transportation in Madison, WI.
For more information regarding handicapped parking, visit the Wisconsin Department of Transportation website.
WI DOT Disabled Parking Permit Application - Permanent Disability
WI DOT Disabled Parking Permit Application - Temporary Disability
See the Vehicle Registration Fees section of the Wisconsin Department of Transportation website.
See the Wisconsin Department of Transportation website for the driver's license requirements in the state.
See the Wisconsin Department of Transportation website for duplicate license information.
You should notify the Wisconsin Department of Transportation if your change in address within 10 days.
See the Wisconsin Department of Transportation website for information regarding obtaining an ID card.
See the Wisconsin Department of Transportation website regarding instructional permits.
For frequently asked questions on the driver's license point system, visit WisDOT Driver's Points FAQs. For information on Wisconsin's Graduated driver's license law (GDL) points, visit WisDOT GDL Points. For more information on the point system, visit WisDOT Points System.
See the Wisconsin Department of Transportation website for more information on how to reinstate your license.
Apply at the DMV service center in the county you reside. For a listing of service centers, visit the WisDOT DMV Service Centers website. For more information on occupational license's, visit the WisDOT Occupational License website.
See the Wisconsin Department of Transportation website regarding the Wisconsin point system
Yes. No person may operate a motor vehicle upon a highway in this state unless the owner or operator of the vehicle has in effect a motor vehicle liability policy with respect to the vehicle being operated.
A person with a CCW license can carry a concealed weapon, including a handgun, in their car. Under the new law, even a person without a CCW license can carry a handgun in his/her vehicle, so long as the weapon is not concealed. However, long guns (rifles and shotguns) still must be unloaded and encased while in a vehicle, whether the person is a CCW license holder or not.
See the Wisconsin Department of Transportation website for information on operating a motorcycle / moped.
Temporary registration is available.
Wisconsin law requires buyers of cars and small trucks (8000 pounds or less) to display a permanent or temporary plate within two business days of purchase.
You must make application for a duplicate title. You cannot sell a vehicle without a title.
You can call (608)266-2353, 24 hours a day to change your address on your driver license. See change of address for information on change of address for your registration/license plates.
Click on the link below to download an MV1 form. No tax is paid if the transfer is to immediate family.
See the Wisconsin Department of Transportation website for a Replacement renewal notice.
See the Wisconsin Department of Transportation website for information on how to renew license plates.
Contact Clerk Services at (262) 532-4201.
See Agenda Posting.
Contact Clerk Services at (262) 532-4201.
Contact Clerk Services at (262) 532-4201.
Visit the Waukesha County website to view your bill or make an online payment.
Contact the Financial Services Department at (262) 532-4234.
You can expect your tax overpayment refund around 3 weeks after receipt of payment.
For questions regarding your property tax bill, call our Clerk Services Department at (262) 532-4200.
Information regarding Utility Bill information and payment options can be found here.
Stormwater flows into drains and through pipes underground into nearby surface ponds and other structures before ending up in lakes and other waterways. Menomonee Falls has over 150 miles of storm water pipes that lead to surface ponds and eventually nearby waterways.
Stormwater is not clean, but some contaminants are removed when the water flows into ponds and other structures before it goes into lakes and streams. When stormwater makes its way to ponds from homes, parking lots, and roads, it takes sediment, fertilizers, trash and other pollutants with it.
It matters because it can cause flooding, which damages or destroys property and threatens the health and safety of the public. Stormwater also carries pollutants into our waterways, spoiling activities like swimming, boating, and fishing and damaging ecosystems. Additionally, the federal and state governments regulate stormwater, and they are requiring communities including the Village of Menomonee Falls to do more to address pollution.
When stormwater runs off grass areas or impervious/ hard surfaces, such as rooftops, sidewalks, and driveways, it collects pollutants. The stormwater runoff may be polluted with soil particles, oil, pesticides, litter, fertilizer, pet waste, bacteria, auto fluids and other material. This stormwater runoff travels into the storm sewer system and is discharged into our lakes and nearby waterways without being treated. Stormwater pollution is measured by the water quality of these valuable resources.
Sediment is loose sand, clay, silt, or other particles of soil that end up settling at the bottom of a water body. It clogs storm drains and catch basins, increasing chances of flooding. Too much sediment can also kill fish and aquatic vegetation, and it increases the cost to treat drinking water. Phosphorus is an element that is found in leaves, fertilizer, and other substances. Too much phosphorus can cause large algae growths that kills off other aquatic life and ruins recreational water activities. It also increases the cost of treating drinking water. Bacteria are microorganisms that can cause disease. The Village’s waterways currently contain many dangerous bacteria, increasing the risk of illness and restricting recreational uses such as beach closures.
Yes, they are. However, human activities greatly increase how much of them enter our waterways. For instance, leaves from trees fall on the roads, and if they aren’t collected, stormwater carries them to the waterways, and they add both sediment and phosphorus in large amounts. These amounts are well above what these waterways would naturally have, causing the problems explained above.
The Village must reduce the sediment, phosphorus, and bacteria that enter the waterways in the Village that then f low into other waterways.
The Village has installed infrastructure such as retention ponds and culverts, maintains that infrastructure with cleaning and repairs, collects leaves, sweeps the streets, tracks pond maintenance, and much more. However, to comply with regulations, the Village is required to do more.
The Village currently funds the stormwater utility through the general property tax levy. Fees would provide a fairer, more equitable way to pay for stormwater work because all developed properties would pay in proportion to the stormwater that runs off each property. Right now, some properties have stormwater runoff and don’t pay anything for the costs they’re creating. With fees, all developed properties including tax exempt properties would pay their share of the costs, just like they pay for other utility services such as water and sanitary sewer.
The Stormwater Utility fee raises the revenue needed to fund the stormwater management program. This program brings Menomonee Falls into compliance with federal regulations and safeguards our community through improved drainage and the protection of local waters. The following are a few examples of what the fee goes to fund:
The monthly utility fee for stormwater ranges from municipality to municipality. Based upon Menomonee Falls’ anticipated budget for operation and maintenance, the fee will be $5.74 per month ($68.88 annually) for a residential property. Commercial, industrial, and institutional properties will be calculated based on the amount of impervious surface located on that property.
Yes, most municipalities in the area have a stormwater utility fee. Neighboring villages such as Elm Grove and Sussex have a monthly storm water fee of $10.23 and $8.76, respectively. In total, there are over 130 municipalities in the state of Wisconsin that have this fee.
The Village is considering adopting a credit policy that would grant credits to nonresidential properties that install and maintain features for management of stormwater, like retention ponds, that would reduce the Village’s cost for stormwater service. These properties would be eligible for a credit of up to 50 percent.
The more impervious surface area a property has, the more stormwater runs off the property, the larger the stormwater fee. Each fee would be determined in relation to the average impervious surface area of a single-family residential property, also called an equivalent residential unit (ERU). Each single-family residence would be charged 1 ERU. All other developed properties would be charged based on the amount of impervious surface area they have.
During major storms, all developed properties contribute stormwater runoff, which includes pollutants and might contribute to flooding risk in other places, including roads you may use. Additionally, the whole Village falls under state and federal regulations for stormwater, not just certain properties, so every property bears responsibility for helping meet these regulations.
Yes, since 2002 there is an agreement signed at the time of a development that requires a stormwater pond and other facilities to be inspected every 5 years and one report submitted to the Village. A homeowners association HOA may take on this responsibility for all owners in a subdivision. It is important though as an owner of a stormwater pond to inspect it at least yearly to make sure the pond outlet is not clogged, trash is removed and trees are not growing wild in the pond or on it's banks such as Willow trees.
Everyone can do their part to keep pollution from entering our rivers. Each one of us can make our rivers cleaner by: picking up trash, pick up pet waste from our yards and when walking our dogs, repairing any leaking oil from our cars and trucks, reducing pesticides and fertilizers we place on our lawns, and even washing our cars at a car wash rather than on our driveways.
Typically, an occupancy permit is all that is required to open a new businesses in an existing building. However, if the proposed use is not a permitted use for the zoning district in which the property is located, additional steps may be needed.
Typically, as long as the business is a permitted use and meets all zoning requirements, Architectural Control Board will be required. Contact the Department of Development to determine if other Board approvals are necessary. Interior and exterior renovations will also require all applicable permits from the Building Department.
View common applications needed for opening a business in Menomonee Falls.
Meeting dates and deadlines can be determined by using the Village's meeting calendar (PDF). The Plan Commission meets once a month with a deadline of about six weeks before the meeting, and Architectural Control Board meets once a month with a deadline of about four weeks before the meeting.
View the Village zoning map and if you have additional questions regarding the specific zoning for your parcel, please contact the Department of Development.
View the water sources map (PDF) of Village properties serviced by municipal water. If you have additional questions regarding municipal water, please call the Department of Development.