Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Police Department

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  • Always dial 9-1-1 for emergencies. Emergency calls are to report a fire, a crime in-progress, a breathing problem, a poisoning, a major accident, a drowning, a stabbing or shooting, or any life-threatening situation. 

    Non-Emergency calls are made to report a minor accident, barking dogs, a burglarized property, a theft, power outages during a storm, someone selling drugs, loud parties, weather or road conditions, and runaways. These cases call (262)446-5070.

    Requests for information, police reports, fingerprint services, etc. can be directed to the Business Office at (262)532-8700

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  • Parking for over 30 minutes on any public street or public parking lot is prohibited between the hours of 2:00 a.m. and 6:00 a.m.

    Temporary night parking permission is granted for one or two nights to those persons with legitimate reasons to have their vehicles on the street during restricted night parking enforcement., except during designated holidays.  Temporary parking permission will be denied if requests exceed 2-3 in a 30 day period, at which time a monthly permit should be purchased. Call the Police Department business office for overnight parking permission. 262-532-8700

    Parking permits are $20.00 a month.

    More Information

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  • Obtaining Records

    Copies of police reports/records can be obtained during regular office hours at the Menomonee Falls Police Department Business Office. There is a charge of $0.25 per page. A copy of a crash report may also be obtained from the Wisconsin Department of Transportation website https://app.wi.gov/crashreports. You must have the document number assigned to the crash report in order to retrieve a copy of the accident.




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  • Payments for citations can be made at the Menomonee Falls Municipal Court (1st floor of Village Hall across from the Village Board Room), at the Police Department or online via the following link:
    Paying Forfeitures

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  • Yes, an alarm permit is required for residential or business alarms.

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  • Hunting is permitted in limited areas of the Village with the use of shotguns and bows and arrows only. Please click on the below link for further information.
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  • W156 N8480 Pilgrim Rd. Menomonee Falls, WI 53051 See
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  • Do we require reporting on use of extensive use of force?

    We have a strong policy on use of force.  Use of force is documented and then reviewed through the chain of command, to include up to the chief.  We review to ensure there are no patterns, abuse, or changes in policy or training that need to take place.  This includes anytime an officer points a gun at anyone.  A report with total numbers and break down of categories is given yearly to the Police and Fire Commission (PFC), as well as a report listing any complaints or internal investigations and the outcomes.


    What is your stance on chokeholds? 

    The MFPD does not teach or condone chokeholds.  Our curriculum on Defense and Arrest Tactics (DAAT) comes from the State of Wisconsin Law Enforcement Standards Board (LESB) and it is not taught to any officer trained in Wisconsin.


    What are the consequences for excessive use of force?

     If we believe the actions are criminal, we will bring in an outside entity like the sheriff’s department to investigate for possible criminal charges.  An internal investigation will also be done to determine what policy violations have occurred.  Discipline and/or remedial training will be given out accordingly, taking into account the officer’s past history, mitigating circumstances, egregiousness the use of force, etc.  Any discipline is corresponded to the PFC and becomes a permanent part of an officer’s file.  Discipline is progressive, but can be very aggressive for repeated offenses.


    Does MFPD have body cameras?

    Currently we only have dash cameras in the patrol squads.  Body cameras are extremely expensive to maintain, store footage, and labor intensive to respond to open records requests.  It also raises concerns for citizens when officers respond to private residences.  Body cameras are not good when officers are dealing with a combative person.  The view tends to get blocked.  Squad cameras serve the purpose in our size community. 


    What is the culture of the MFPD regarding accountability?

    The MFPD stresses professionalism, courtesy, and respect in all citizens we come in contact with.  Officers who witness violations of the use of force or any policy and fail to intervene, will also come under investigation and be subject to discipline.  Everyone has to do their part.


    What resources does the MFPD have for dealing with people in mental crisis?

    MFPD is the only PD in Waukesha County to have all of our officers Crisis Intervention Trained (CIT).  This 40 hours of training teaches officers about different mental health issues, resources available, and de-escalation skills.  Many of the officers, including our School Resource Officers have additional CIT for juveniles.   Furthermore, all of our officers are trained to administer Naloxone in the event of an opioid overdose.  After that occurs we call the Waukesha County mobile crisis team to do an assessment of the individual to ensure their safety.  CIT includes training on dementia and autism.  We recognize that it is important to understand the differences and get people the proper help whenever possible.

               

    What other types of training do officers receive?

      All officers are required to complete 24 hours of training each year to maintain certification.  In addition, officers need to qualify yearly with their firearms to show proficiency.  MFPD is a highly trained agency with most officers receiving many more hours than the minimum.  In-service training of 24 hours is given by WCTC and dependent on current trends.  We also give additional training within the department when needed which has been topics like generational differences to how to run new computer programs.  Upon hiring new officers, they are trained in anti-harassment/discrimination.  All Wisconsin trained officers receive cultural competence training in the recruit academy.  This includes implicit bias, civil rights violations, hate crimes, and diversity self-assessment.  In addition, when policy issues or refreshers need to be given, supervisors can give those updates at the daily briefings before officer hit the streets.

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  • Yes, the local Neighborhood Watch Program is a citizen-based partnership between Village residents and police officers. With some informal training and increased awareness, citizens can serve as the "eyes and ears" of public safety in Menomonee Falls.
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  • Yes, the noise ordinance applies to any time of day or night.

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  • Fingerprint services are temporarily suspended as of July 11, 2022.

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  • In order to maintain strict control of all property in police custody, the Menomonee Falls Police Department has designated a Property Custodian. He is the only person that has access to property in police custody.
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  • Yes, it is unlawful for any person under the age of 17 to congregate, loiter, wander, stroll, stand, or play in or upon any public place within the Village of Menomonee Falls either on foot or in a vehicle being driven or parked between the hours of 11:00 p.m. and 5:00 a.m., unless accompanied by a parent or guardian.

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  • The Menomonee Falls Police Department is committed to providing the community with the latest information to promote the safety and well being of its citizens. To meet this goal, the department welcomes the opportunity to address your group regarding personal safety issues, drug awareness, crime prevention, identity theft and many more topics. Also available to our community are tours of the police department. The tour visits the booking room, special investigations bureau, and the communication center. The officer will also show a squad car and give a brief demonstration of its equipment.
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  • Drivers must stop on the street or highway 20 feet or more from any school bus that has stopped and is flashing red warning lights.

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  • "Toy snakes", "sparklers", and "caps" are permitted in the Village. However, no unauthorized person may use any fireworks, cap, toy snake, or sparkler at a fireworks display for which a permit has been issued. A good rule to follow is if the device makes a pop or flash, it is unlawful in the Village without a permit.
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