Mission statement

Mission statement

Our mission is to be responsive to the needs of residents of and visitors to the Villages of Menomonee Falls and Lannon.

We will achieve our mission through prevention education, emergency medical services, fire suppression, professional development and emergency preparedness.

We will serve as role models and actively participate in our community to ensure the safety, health and well-being of our residents and customers.

Vision statement

We will be innovative, progressive and an engaged organization committed to the highest quality of service which will be deemed excellent by our customers.

Core values

We believe in being ambassadors for the Villages of Menomonee Falls and Lannon.

We are committed to:

  • Honesty and integrity
  • Excellent customer service
  • Respect for diversity, equity and inclusion

Diversity, equity and inclusion

The success of the Menomonee Falls Fire Department is dependent upon our ability to recruit, develop, retain and promote motivated, talented and skilled members. To ensure we continue to provide excellent service to the residents of and visitors to the Villages of Menomonee Falls and Lannon it is imperative we recognize the value of diversity, equity and inclusion. We will start with the expectations that all employees will treat each other with dignity and respect, regardless of perceived differences.

Characteristics such as age, culture, gender, ethnicity, race, sexual orientation, religious preference, gender expression and the expression of unique ideas and philosophies provide the opportunity to better understand each other. This understanding will strengthen the productivity of our workforce.


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