Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Public Works

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  • Please report the problem and location of a malfunctioning street light to the Public Works Department between the hours of 7:00 a.m. and 3:30 p.m. Contact them by phone at (262)-532-4700 or complete this online report. 

    Public Works

  • For missed pick-ups of garbage and/or recycling, please contact Waste Management Customer Service at (888) 960-0008. Please keep your garbage and/or recycling by the curb until they can pick it up.
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  • Contractor shall be required to pick up no more than four 30-gallon containers per week of normal household trash from each residential pickup. In no event is the contractor responsible for removing more than the equivalent of four 30 gallon containers from any one home in any one week. Normal household trash shall be placed in containers not exceeding 60 pounds when filled. All trash should be placed in water tight bags within the container.
    Public Works

  • The street sweeping is done to clear debris left by winter snowplowing, to keep storm drains free of obstruction, and to help prevent pollutants from entering the drainage system. The sweeping is not intended to remove leaves placed in the street by property owners. Leaves from private properties should be mulched and left on the lawn, or bagged and taken to the Orchard Ridge Landfill with a yard waste permit.

    Public Works

  • Areas of the village with curb and gutter are swept on a regular basis as time and weather permit.

    Public Works

  • During an extreme rain event, inlets can become plugged with debris. Public Works crews are often sent to clear these obstructions when they become aware of them, but they cannot clear all inlets at the same time. To protect your property against flooding, consider checking an inlet that is near your house and keep it clear of debris with a shovel or rake if you can do so safely. Do not venture into the road to clear an inlet or wade through deep or murky water. If you cannot safely clear the debris, please contact the Public Works Department at (262) 532-4700.

    Public Works