Operations Bureau

Deputy Chief Rokenbrodt leads the Operations Bureau. Emergency calls in the Village of Menomonee Falls and Lannon Wisconsin are received and dispatched through Waukesha County Communications. Menomonee Falls Fire Department stations are then quickly alerted putting our firefighters, EMT’s and paramedics in motion. Each station is typically staffed with four personnel, who respond as needed in EMS or fire apparatus. A Battalion Chief oversees and supervises our employees on emergency calls as well as daily activities on their assigned shifts. 

The Menomonee Falls Fire Department is an all-hazards department staffed by both full-time and part-time employees and operating in three platoons: Blue, Green, and Red shift. These platoons operate on a California schedule; on duty for 24 hours at a time every other day, for five days. After the five days are completed, personnel on rotation are off for 96 hours (four days).  During shift our employees respond from, live, work, eat, sleep, and train at the fire station. The decisions within their days are guided by our motto: “How Can We Help?”

The Operations Bureau oversees: 

• Emergency response 
• Fire suppression
• Vehicles: Specification, Design, Maintenance & Repair
• Stations: Design, Maintenance, & Repair
• Quarterly Station Inspections
• Safety and Turnout Gear: Specification, Maintenance, Repair & Issue/Muster
• Uniform specification and issue

Menomonee Falls Fire Department is rated by the Insurance Services Office as ISO 2 in areas with fire hydrants, and 2Y in areas that do not have fire hydrants. The ISO rating is from 1-10, with one being the highest score.  These ratings are scored on the fire departments abilities in:

• Community risk reduction
• Water supply
• Fire department capabilities
• Staffing
• Equipment
• Training
• Emergency communications center

Menomonee Falls Fire Department’s ISO rating has received upgrades each of the prior two rating periods. 

The Safety Committee and Peer Support Team are assigned to the Operations Bureau. Both consist of Department personnel who have received specialized training in their specific areas and exist to support the health, safety and wellbeing of our co-workers and their families.