Show All Answers

1. Whom do I contact to report a street light out?

Please report the problem and location of a malfunctioning street light to the Public Works Department between the hours of 7:00 a.m. and 3:30 p.m. Contact them by phone at (262)-532-4700 or complete this online report. 

2. What if my garbage is not picked up?

For missed pick-ups of garbage and/or recycling, please contact Waste Management Customer Service at (888) 960-0008. Please keep your garbage and/or recycling by the curb until they can pick it up.

3. What is the maximum volume of trash and type of container a resident may put curbside on their trash pick-up day?

Contractor shall be required to pick up no more than four 30-gallon containers per week of normal household trash from each residential pickup. In no event is the contractor responsible for removing more than the equivalent of four 30 gallon containers from any one home in any one week. Normal household trash shall be placed in containers not exceeding 60 pounds when filled. All trash should be placed in water tight bags within the container.

4. Why are the village streets swept?

The street sweeping is done to clear debris left by winter snowplowing, to keep storm drains free of obstruction, and to help prevent pollutants from entering the drainage system. The sweeping is not intended to remove leaves placed in the street by property owners. Leaves from private properties should be mulched and left on the lawn, or bagged and taken to the Orchard Ridge Landfill with a yard waste permit.

5. When are the village streets swept?

Areas of the village with curb and gutter are swept on a regular basis as time and weather permit.

6. What to do if my street inlet is plugged or draining slowly?

During an extreme rain event, inlets can become plugged with debris. Public Works crews are often sent to clear these obstructions when they become aware of them, but they cannot clear all inlets at the same time. To protect your property against flooding, consider checking an inlet that is near your house and keep it clear of debris with a shovel or rake if you can do so safely. Do not venture into the road to clear an inlet or wade through deep or murky water. If you cannot safely clear the debris, please contact the Public Works Department at (262) 532-4700.