COVID-19 Impacts on Village Operations

As of April 3, 2020 the following service adjustments have been implemented:

Elections

In-person absentee voting for the Spring Election and Presidential Preference Primary began at Village Hall on March 18th and will continue until 5pm on Friday, April 3rd. The Village is encouraging practice of social distance measures and sanitation of all surfaces in the voting areas.

In-person absentee voting dates & times:

  • March 18 to March 20 8AM – 4:30PM
  • March 23 to March 27 8AM – 4:30PM
  • March 28 8AM – 12PM CANCELLED
  • March 30 8:30AM – 10:30AM
  • March 31 8:30AM – 10:30AM
  • April 1 to April 3 8:30AM – 10:30AM

In response to COVID-19 (coronavirus), the Village of Menomonee Falls is encouraging voters to request an absentee ballot for the April 7 election by mail.

Voting through the mail reduces public contact with our poll workers, many of whom are senior citizens. Seniors have so far been more susceptible to complications from the virus. You can request a ballot online at myvote.wi.gov. You may need to upload a picture or copy of your photo ID.


Waste Services

Waste Management’s Orchard Ridge Drop-Off Facility (W124N9355 Boundary Road) for Yard Waste, and excess Recycling and Garbage is closed for residential use until further notice. Annual Yard Waste Permits will not be issued to residents until the Village receives notice that the Drop-Off Facility will reopen.


Municipal Court Cancelled until Further Notice

In accordance with an Order Regarding Emergency Temporary Measures, citations and other hearings with a court date from March 18th forward are being rescheduled to a date yet to be determined. A notice with a new court date will be sent to the address listed on the traffic citation. This measure will be in effect until the declared states of emergency applicable to the Village are lifted.

If you need to update your address, please contact the Municipal Court by calling (262) 532-4370.


Public Works, Water & Sewer Utilities

The Menomonee River Cleanup event scheduled for April 18th has been cancelled.

Public Works Open House event scheduled for May 16th has been cancelled.


Water and Sewer supply services will continue to be provided to customers (regardless of account status) for the duration of the Emergency.

The Utilities Department has temporarily suspended the following ancillary services:

  • Private well water sampling
  • Non-urgent house and in-person visits
  • Water Meter Appointments/Removals and Replacements
  • High Water Consumption Inspections
  • Sewer backups are being addressed from the exterior of the home only

Making payments at the Clerks Office at Village Hall is strongly discouraged.  Please take advantage of our other Utility Bill Payment Options.

Menomonee River Cleanup scheduled for April 18th has been cancelled.

Please present your utility questions by phone (262) 532-4800 or email utilities@menomonee-falls.org.


Engineering & Development

The Engineering & Development office will be closed to the public until at least April 7, 2020, but staff will continue to be in the office reviewing and processing applications. At this time applications for Engineering & Development Department permits must be submitted through the new online Permit Portal. The Village is waiving credit card service fees online for all Engineering & Development permits until it is determined that the health emergency has passed. Applicants are welcome to fill out applications online and submit a check payment by mail or in the drop box outside Village Hall.

In an effort to keep inspectors safe, the Village has suspended all non-essential residential inspections. This includes furnace, a/c, water heater, and dishwasher inspections. Inspections for commercial and major residential projects are continuing at this time.

For more information, or to discuss a permit or project call 262-532-4400.


Village Hall & Public Meetings

At this time Village Hall remains open to the public and will remain open while in-person absentee voting proceeds. Staff is limiting physical in-person contact as much as possible. The Village is encouraging residents and businesses to access services online or by phone when possible.  

On March 20, 2020, the Village President signed a Declaration of Emergency authorizing the Village Manager to address the ongoing public health emergency and take all steps necessary to protect the health/safety of Village employees and the community.

Per Emergency Order #5 issued by the State of Wisconsin Department of Health Services, the Village will not conduct any public meetings likely to bring together more than 10 people at a time to mitigate the spread of COVID-19. At this time the Village is finalizing our ability to conduct meetings via remote access for board members, applicants, and public attendees while ensuring compliance with Wisconsin’s Open Meetings Laws.

Updates on the plans for scheduled spring public meetings will be shared as soon as a course of action is determined.


Parks and Forestry

Playgrounds, pavilion spaces, and restrooms are closed. Please do not use park playground equipment or facilities until further notice. Parks will remain open, but we ask that visitors maintain social distancing.

Park Reservations have been temporarily suspended.


Police Department

Access to the Police Department will be limited, however the public lobby will remain accessible during normal business hours.

In the event you require non-emergency police service, you may be asked to be contacted via the phone in order to ascertain if an in person response is required.

The Police Department has temporarily suspended tours and public speaking events, and fingerprint services.

Vehicle lock outs will be limited to extenuating safety circumstances

The Police Department will not accept food donations at this time.

Drug Box drop off will be suspended until further notice (Secure unwanted drugs in your home).

View this Press Release for additional details regarding Police Department operations changes. The Police Department shared this Emergency Management Update on March 25. 

 

Fire Department

Access to the Fire Department facilities will be limited; however the public lobby at the Administrative Offices will remain accessible during normal business hours. In the event you require non-emergency fire service, you may be asked to be contacted via the phone in order to ascertain if an in-person response is required.

All Fire Inspections will be temporarily halted until further notice.

All Public provided training or services provided by the Fire Department will be halted until further notice. Those include but are not limited to: CPR, Fire Extinguisher Checks, and the Citizen Fire Academy.

The Fire Department will temporarily suspend tours and public speaking events, and public education services.

The Fire Department will not accept food donations at this time.

View this Press Release for additional details regarding Fire Department operations changes.