Sewer Backup Information

Sewer Backup Causes Problems
A sewer backup creates a stressful and emotional situation for the homeowner / renter. It can cause health and safety concerns and significant property loss. Proper response to a sewer backup will minimize property damage and diminish the threat of illness.

Homeowners' Insurance
Homeowners’ insurance policies may include or exclude damage resulting from sewer backups. Check with your home insurer regarding this coverage.

Village Response to Sewer Backup
The Village of Menomonee Falls makes every effort to respond to the resident when a sewer backup occurs. We also have measures in place to prevent backups including:
  • A sewer crew, available 24/7, who inspects, cleans, and maintains sewers
  • Rules prohibiting the discharge of substances that cause a sewer obstruction, such as large amounts of restaurant grease and diapers
  • Public education on preventing sewer problems
Obtaining Estimates
If the problem is in the lateral, we recommend that you obtain several plumbing estimates.