Mission Statement

Mission Statement
The mission of the Utility is to provide our customers with a reliable supply of high quality drinking water now and in the future at an affordable rate. We are the responsible custodian not only to provide a potable source for drinking, but to provide ample supply for fire protection purposes. Our responsibility is also to monitor water quality consistent with state/federal regulations and to educate the public on being a good water use steward.

The Water Utility is governed by the Public Service Commission of Wisconsin (PSC) and is regulated by state and federal drinking water agencies (DNR, EPA). The Water Utility is municipally owned and services approximately 30,600 residents. The Utility is under the general direction of the Utility Director, with oversight by the Village Manager and the Board of Trustees acting as the Water Board through the Utilities and Public Works Committee.

Utility Staff
Jeff Nettesheim, Director of Utilities
jnettesheim@menomonee-falls.org

Randal Hager, Superintendent of Utilities
rhager@menomonee-falls.org

  • In addition, the Utility comprises:
  • 14 Full time utility staff
  • Two Business office staff